Simply call our usual landline number on 03 4417 9416 and follow the prompts to be connected to an ALPHA Tyres staff member.
Please note – we do have many ways to contact our team – on social media, text, website enquiry, email and chat – however these platforms are not monitored after hours or on weekends so if the matter is urgent please please, call us on the phone to guarantee an instant reply.
Our After Hours service activates automatically at our closing time of 5:00pm week days and 12:00pm on Saturdays, and turns off when we re-open 8:00am Monday to Saturday.
You’ll be advised when you contact us of the fees. There will be a minimum callout fee plus the cost of the job and/or any travel time, if on site. The reason for this is we value our staff’s time in the highest regard, and pay above award after-hours hourly rates to appreciate their efforts of being on call and working during after hours and weekend/holiday periods. The callout fee covers us taking the call, providing the quote, checking stock levels (if a new tyre is required), leaving home, opening the store and turning on all required equipment and completing the job.
We understand that emergencies don’t always come with an emergency budget. We will always offer to try to assist you when we’re open the following morning during normal trading hours to avoid the after hours charges, and if we can, we’ll always try to repair the tyre rather than fitting a new one.
Unfortunately not, at this time we only offer tyre repair services after hours.
There’s no need to go elsewhere - we’ve got your tyres & wheels, alignments, mechanical, repairs, servicing, suspension & road worthies sorted in one convenient place.
We want to keep you as our customer long past the initial sale. This means FREE puncture repairs on pass/4WD tyre sales, complimentary rotations & more.
As an independent we have access to any and all products, and you can trust in knowing you’re supporting a 100% locally owned and operated family startup.
We pride ourselves on value for money - and guarantee to match any other local competitor prices on the same product.
Although young at heart, the ALPHA crew engrains old school genuine service from the ground up. This attitude has got us to where we are today!